Copyright © 2006-2008 Organized Tranquility. All Rights Reserved.
Frequently
Asked
Questions
What is a professional organizer?
"A professional organizer enhances the lives of clients by designing systems and
processes using organizing principles and through transferring organizing
skills…Professional organizers help individuals and businesses take control of
their surroundings, their time, their paper, and their systems for life."
(Source: The
National Association of Professional Organizers).    

OT will help you work through your particular organizing challenges and clutter
issues, offering encouragement, guidance, and solutions.

Should I try to clean up and organize my things before OT arrives?
Don’t clean or attempt to straighten out your things before OT arrives at your home
or office.  It’s important that we see the way you live or work on an average day in
your life in order to be successful in creating a new system that you can easily
maintain.  Remember, OT is not there to judge or criticize.  We're there to help, and
this requires understanding the type and scope of the problem in order to develop
the best solution for you.

Why am I so disorganized?  No matter what I do, I just seem to end up with
a bigger mess than I started with.  It's embarrassing.
Don’t feel embarrassed, incompetent, or guilty about your clutter.  People become
(and stay) disorganized for a variety of reasons.  For some, the reasons run deep;
for others, circumstance or method play a role. Whatever is holding you back, OT is
here to help.  Through our consultation and conversations, we will work to
determine the root cause of the disorganization so we can address it.  
Where you
see problems, OT finds solutions
.  But, remember, getting organized isn’t about
blame or pointing fingers.  It’s about figuring out what hasn't worked in the past and
why so that we can clear out the clutter and create a space that enables you to
have the time and energy to focus on what really matters.

Can you organize my things without me?
While it is preferable for us to work together as partners and for you to be fully
involved in the process of  clearing the clutter and redesigning your space, OT is
happy to accommodate any reasonable organizing arrangement that works for you.
In the event you prefer that we complete the organizing work in your absence, we
will work with you to construct a system for creating an organizational solution that
reflects your needs, personality, and vision for your room, home, or place of work.

What are some of the benefits of being organized, beyond having an
orderly home or office?
Up to 40% less time doing housework
Increased productivity
More free time
More money, less waste
Higher profits from the sale of your home
More contentment, less anxiety
A greater sense of confidence, control, and peace of mind
Full enjoyment of your living and working environments

How do you determine your fees?  
We offer a free 1 hour initial consultation.  Once hired, OT’s fees are based on hourly pricing, although package pricing is available if preferred.   Organizing,
packing, and design materials (such as new organizing units/containers for your
space, moving/banker’s boxes, and decorative items) are not included in OT's
hourly fees.

What should I expect during the initial consultation?
During the free initial consultation, OT will come to your home or office to make a
general assessment of your space and needs, discuss our services and approach
with you, and begin to develop a plan for your home or office.  Following the initial
consultation, OT will construct and propose a more detailed organizing/design plan
that reflects your requirements, schedule, and budget.

Is there anything I should do to prepare for my first organizing session with
OT?
If you have the opportunity, you can gather together any organizing supplies
(like labels, markers, boxes, wastebaskets, etc) that you have on hand that
may help in the organizing process.
It's also important to try to eliminate distractions during organizing sessions,
so that we can really focus on tackling the clutter and reconfiguring your living
or work environment to better suit your needs.
Finally, you should be prepared to communicate honestly with OT about your
organizing challenges, what you think has been preventing you from having
the kind of work or living space you desire, and what you hope to achieve by
the end of our work together.  The more candid you are, the more successful
we will be in creating a successful new system for you.

How long does a typical organizing session last?
The length of organizing sessions varies from client to client.  They can be as short
as 2 hours and as long as 10 hours, depending on the urgency and magnitude of
the project, as well as the desired timetable of the client.  These sessions can be
scheduled on a weekly or monthly basis.

My whole family is struggling with the disorganization problems in our
home.  Can you work with us?
We work with individuals, couples, and families, as well as employees/co-workers.

What is NAPO?
The premier national association dedicated to the field of organizing, the National
Association of Professional Organizers (
NAPO) is The Organizing Authority®.
Formed in 1985 as a not-for-profit professional association, NAPO is dedicated to
serving its thousands of members through education, networking, industry
resources, and promoting the profession to the public. NAPO’s mission is to
develop, lead, and promote professional organizers and the organizing industry.  
  
Organized Tranquility is an active member of both NAPO National and the SF Bay
Area NAPO chapter.

What is the NSGCD?  
The NSGCD is the National Study Group on Chronic Disorganization and its
mission is to explore, develop, and disseminate to professional organizers and
related professionals organizing methods, techniques, approaches, and solutions
that will benefit chronically disorganized people.
 Organized Tranquility is an active
member of the NSGCD.

What areas do you serve?
Local service areas include Los Altos/Los Altos Hills, Palo Alto, Sunnyvale,
Mountain View, Menlo Park, San Jose, Saratoga, Los Gatos, Campbell, Redwood
City, San Mateo, Woodside, Portola Valley, Santa Clara, and Cupertino.  If your
project is located outside of OT's local service areas, please
contact us to discuss
your particular needs.